# Elaine > Knowledge base documentation for Elaine. ## Public Docs - [What is Elaine?](https://help.elaine.io/public-docs/docs/what-is-elaine.md) - [Elaine.io platform overview](https://help.elaine.io/public-docs/docs/platform-overview.md) - [Core concepts and terminology](https://help.elaine.io/public-docs/docs/core-concepts.md) - [Create your first campaign](https://help.elaine.io/public-docs/docs/create-first-email-campaign.md) - [Customer engagement with Elaine](https://help.elaine.io/public-docs/docs/customer-engagement.md) - [Elaine capabilities](https://help.elaine.io/public-docs/docs/capabilities.md) - [Elaine architecture](https://help.elaine.io/public-docs/docs/architecture.md) - [Smart Workspace in Elaine.io](https://help.elaine.io/public-docs/docs/smart-workspace.md) - [Campaign lifecycle](https://help.elaine.io/public-docs/docs/campaign-lifecycle.md) - [Optional features and configuration](https://help.elaine.io/public-docs/docs/optional-features.md) - [Data management overview](https://help.elaine.io/public-docs/docs/data-management-overview.md) - [Contact data model](https://help.elaine.io/public-docs/docs/recipient-data-model.md) - [Import contacts](https://help.elaine.io/public-docs/docs/import-recipients.md) - [Contact groups and segmentation](https://help.elaine.io/public-docs/docs/recipient-groups-segmentation.md) - [Business rules](https://help.elaine.io/public-docs/docs/business-rules.md) - [Data import automation](https://help.elaine.io/public-docs/docs/data-import-automation.md) - [Data export and delivery](https://help.elaine.io/public-docs/docs/data-export-delivery.md) - [Message creation overview](https://help.elaine.io/public-docs/docs/message-creation-overview.md) - [Create and edit a message](https://help.elaine.io/public-docs/docs/create-edit-message.md) - [Articles, widgets, and reusable content](https://help.elaine.io/public-docs/docs/articles-widgets-reusable-content.md) - [Real-time hyperpersonalization with Elaine](https://help.elaine.io/public-docs/docs/personalize-message-content.md) - [Preview and test messages](https://help.elaine.io/public-docs/docs/preview-test-messages.md) - [Message approval](https://help.elaine.io/public-docs/docs/message-approval.md) - [Responsive email templates](https://help.elaine.io/public-docs/docs/responsive-email-templates.md) - [Templating overview](https://help.elaine.io/public-docs/docs/templating-overview.md) - [Templating for real-time hyperpersonalization](https://help.elaine.io/public-docs/docs/templating-hyperpersonalization.md) - [Elaine Markup Language (EML) reference](https://help.elaine.io/public-docs/docs/elaine-markup-language.md) - [Campaign automation overview](https://help.elaine.io/public-docs/docs/campaign-automation-overview.md) - [Campaign Designer](https://help.elaine.io/public-docs/docs/campaign-designer.md) - [Triggers, events, and actions](https://help.elaine.io/public-docs/docs/triggers-events-actions.md) - [Branches and decision logic](https://help.elaine.io/public-docs/docs/branches-decision-logic.md) - [Campaign goals and conversions](https://help.elaine.io/public-docs/docs/campaign-goals-conversions.md) - [Monitor running campaigns](https://help.elaine.io/public-docs/docs/monitor-campaigns.md) - [Customer journeys](https://help.elaine.io/public-docs/docs/customer-journeys.md) - [Create a customer journey](https://help.elaine.io/public-docs/docs/create-customer-journey.md) - [AIDO overview](https://help.elaine.io/public-docs/docs/aido-overview.md) - [AIDO message optimization](https://help.elaine.io/public-docs/docs/aido-message-optimization.md) - [Audience discovery and segment optimization](https://help.elaine.io/public-docs/docs/audience-discovery.md) - [AIDO Copilot in Elaine.io](https://help.elaine.io/public-docs/docs/aido-copilot.md) - [AIDO analytics](https://help.elaine.io/public-docs/docs/aido-analytics.md) - [Analytics overview](https://help.elaine.io/public-docs/docs/analytics-overview.md) - [Campaign statistics](https://help.elaine.io/public-docs/docs/campaign-statistics.md) - [Dashboards](https://help.elaine.io/public-docs/docs/dashboards.md) - [Interpreting delivery and engagement metrics](https://help.elaine.io/public-docs/docs/delivery-engagement-metrics.md) - [Integration overview and interface selection](https://help.elaine.io/public-docs/docs/integration-overview.md) - [Elaine API and interface overview](https://help.elaine.io/public-docs/docs/api-overview.md) - [Headless operation with Elaine](https://help.elaine.io/public-docs/docs/headless-operation.md) - [Transactional messaging API](https://help.elaine.io/public-docs/docs/transactional-messaging-api.md) - [Authentication, network security, and VPN](https://help.elaine.io/public-docs/docs/api-authentication-security.md) - [Data import and export interfaces](https://help.elaine.io/public-docs/docs/data-interfaces.md) - [Events, webhooks, and asynchronous integration](https://help.elaine.io/public-docs/docs/webhooks-event-integration.md) - [API errors, retries, and troubleshooting](https://help.elaine.io/public-docs/docs/api-errors-troubleshooting.md) - [Add contacts to campaigns and submit events](https://help.elaine.io/public-docs/docs/campaign-event-api.md) - [Elaine API reference](https://help.elaine.io/public-docs/docs/api-reference.md) - [Call the Elaine HTTP API with cURL](https://help.elaine.io/public-docs/docs/api-http-requests.md) - [API reference: General functions](https://help.elaine.io/public-docs/docs/api-reference-general.md) - [API reference: Recipients and groups](https://help.elaine.io/public-docs/docs/api-reference-recipients.md) - [API reference: Message management](https://help.elaine.io/public-docs/docs/api-reference-mailing-management.md) - [API reference: Marketing automation](https://help.elaine.io/public-docs/docs/api-reference-marketing-automation.md) - [API reference: Transactional messages](https://help.elaine.io/public-docs/docs/api-reference-transactional-messages.md) - [API reference: Content handling](https://help.elaine.io/public-docs/docs/api-reference-content.md) - [API reference: Content properties](https://help.elaine.io/public-docs/docs/api-reference-content-properties.md) - [API reference: Data fields](https://help.elaine.io/public-docs/docs/api-reference-data-fields.md) - [API reference: Imports](https://help.elaine.io/public-docs/docs/api-reference-import.md) - [API reference: Statistics](https://help.elaine.io/public-docs/docs/api-reference-statistics.md) - [API reference: Templates](https://help.elaine.io/public-docs/docs/api-reference-templates.md) - [API reference: Return codes](https://help.elaine.io/public-docs/docs/api-reference-return-codes.md) - [Elaine use case deep dives](https://help.elaine.io/public-docs/docs/use-case-library.md) - [Event-driven customer engagement](https://help.elaine.io/public-docs/docs/event-driven-customer-engagement.md) - [Transactional communication at scale](https://help.elaine.io/public-docs/docs/transactional-communication-at-scale.md) - [Synchronize customer data with Elaine](https://help.elaine.io/public-docs/docs/synchronize-customer-data.md) - [Manage the inactive contact lifecycle](https://help.elaine.io/public-docs/docs/inactive-contact-lifecycle.md) - [Activate personalized product content](https://help.elaine.io/public-docs/docs/personalized-product-content.md) - [Orchestrate consent and subscription lifecycles](https://help.elaine.io/public-docs/docs/consent-subscription-lifecycle.md) - [Create personalized barcodes and QR codes](https://help.elaine.io/public-docs/docs/personalized-barcodes-qr-codes.md) - [Interactive messages and inbox experiences](https://help.elaine.io/public-docs/docs/interactive-messages.md) - [Elaine in the Entirely ecosystem](https://help.elaine.io/public-docs/docs/elaine-entirely-ecosystem.md) - [Plan and activate campaigns with MARMIND and Elaine](https://help.elaine.io/public-docs/docs/marmind-elaine-campaign-activation.md) - [Use Censhare product data and assets in Elaine](https://help.elaine.io/public-docs/docs/censhare-product-data-assets.md) - [Use epoq recommendations in Elaine](https://help.elaine.io/public-docs/docs/epoq-recommendations.md) - [Entirely Intent Signals](https://help.elaine.io/public-docs/docs/entirely-intent-signals.md) - [Data retention and deletion in Elaine](https://help.elaine.io/public-docs/docs/data-retention-deletion.md) - [Privacy by design and by default in Elaine](https://help.elaine.io/public-docs/docs/privacy-by-design-default.md) - [Privacy Admission Control (PAC) and PAC flags](https://help.elaine.io/public-docs/docs/privacy-admission-control.md) - [GDPR and consent management](https://help.elaine.io/public-docs/docs/gdpr-consent-management.md) - [Elaine instances, tenants, users, and roles](https://help.elaine.io/public-docs/docs/instances-tenants-users-roles.md) - [Email deliverability](https://help.elaine.io/public-docs/docs/email-deliverability.md) - [System requirements and supported environments](https://help.elaine.io/public-docs/docs/system-requirements.md) - [Elaine glossary](https://help.elaine.io/public-docs/docs/glossary.md) - [Roles and permissions reference](https://help.elaine.io/public-docs/docs/roles-permissions-reference.md) - [Message and campaign status reference](https://help.elaine.io/public-docs/docs/status-reference.md) - [Release notes](https://help.elaine.io/public-docs/docs/release-notes.md)