Elaine offers interfaces for the full range of integration workloads: fine-grained real-time transactions, bundled API calls, asynchronous events, web forms, transactional messaging, and high-volume file exchange. These interfaces bring current data and events into Elaine’s real-time hyperpersonalization and orchestration processes.
Interface families
- RESTful APIs: modern integration contracts for supported system-to-system and transactional workflows.
- HTTP API: function-oriented access to Elaine operations using single or bulk requests.
- Form API: submission-oriented integration for web forms and visitor-facing processes.
- SIEIS: asynchronous SFTP exchange for large imports, exports, and recurring batch processes.
- Event and webhook integration: loosely coupled inbound and outbound business events.
Interface availability and the exact contract depend on the Elaine.io release, licensed capabilities, and the use case. Use the interface selection matrix before designing an integration.
Developer shortcuts
- Browse the functional API reference
- Call the HTTP API with Bearer JWT and cURL
- Send transactional messages
- Add contacts to campaigns and submit events
Processing patterns
| Pattern | Typical use | Design objective |
|---|---|---|
| Single real-time request | Update one record, submit one event, or initiate one transactional message | Low latency and immediate technical acknowledgement |
| Bulk API request | Submit many similar operations with reduced connection and authentication overhead | Higher throughput while retaining API-level control |
| Asynchronous event or queue | Trigger downstream processing without keeping the source system connected | Decoupling, resilience, and scalable processing |
| SIEIS batch | Import or export large datasets in files | Maximum batch efficiency, restartability, and operational traceability |
Performance and scale
Elaine can support workloads from individual transactions to millions of records or messages per hour. High-throughput designs combine the right interface with batching, parallel processing where supported, asynchronous execution, compact payloads, and capacity aligned to the required service level.
This scale also applies to individualized processing: connected data, events, content, recommendations, and rules can contribute to recipient-level decisions instead of limiting large campaigns to a few static variants.
Do not treat a generic throughput figure as a guarantee for every operation. Data validation, message rendering, personalization, external dependencies, and response handling can affect processing time. Define latency and throughput objectives per workflow and validate them with representative payloads.
Headless operation
Elaine APIs can combine CRM data with managed content and control supported campaign processes—not only perform isolated record operations. This allows campaign management solutions and other backend systems to use Elaine as a headless engagement, orchestration, personalization, and delivery engine.
Integration design sequence
- Classify the workflow as synchronous, asynchronous, event-driven, or scheduled batch.
- Estimate peak records or messages, payload size, and required completion time.
- Determine whether the caller needs an immediate business result or only technical acceptance.
- Select the interface and its single, bulk, event, or file-processing mode.
- Define authentication, network restrictions, optional VPN, retry behavior, and monitoring.
- Run representative performance and failure tests before production use.