Audience discovery and segment optimization

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Learn how AIDO identifies and evaluates audience segments for campaign optimization.

Key concepts

     
  • Audience discovery evaluates combinations of available attributes or behavior to identify segments associated with an objective.
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  • Discovered patterns can inform targeting or experimentation but do not establish causality.
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  • Segment optimization should balance expected response, reachable volume, stability, and governance.

How it works

     
  1. Define the eligible population, outcome, observation period, and excluded data.
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  3. Run discovery on data with sufficient quality and representative coverage.
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  5. Review segment size, characteristics, uplift, stability, and possible proxy effects.
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  7. Validate promising segments with a controlled campaign or holdout.
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  9. Promote only understandable, governable segments into operational use.

Governance and considerations

     
  • Sensitive attributes and problematic proxies require explicit review.
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  • Historical performance can reproduce historical bias.
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  • Re-evaluate segments as customer behavior and data availability change.

Note

Exact UI labels, availability, and behavior can depend on the Elaine.io release, licensed capabilities, permissions, and project configuration.