Learn how to create, configure, edit, and save a message in Elaine.
Before you start
- Start with the required channel, approved template, owner, campaign purpose, and test audience.
- Prepare sender identity, subject, preheader, content, links, assets, text alternative, and personalization inputs.
Procedure
- Open the message task from the Smart Workspace or the applicable content context.
- Create a message, choose the template, and enter a clear internal name.
- Edit approved regions and configure subject, sender, reply handling, links, and tracking options.
- Insert placeholders or conditions and define safe fallback content.
- Save, preview representative recipients, and run the required tests before approval.
Verify and operate
- Confirm that the selected template supports every required content element and channel behavior.
- Do not paste uncontrolled HTML that bypasses template or security constraints.
- UI labels can vary by Elaine.io release and enabled editor configuration.
Note
Exact UI labels, availability, and behavior can depend on the Elaine.io release, licensed capabilities, permissions, and project configuration.